Question 1

How do I report someone?

Accepted Answer

Open their profile or the message, tap Report, choose a reason and submit. It takes three taps.

Question 2

Can I take a break?

Accepted Answer

Yes — pause your account for up to 90 days from settings.

Question 3

When do pros get paid?

Accepted Answer

Payouts are released 24 hours after a completed session.

Question 4

What is a trusted contact?

Accepted Answer

Someone you choose who gets a link to follow your meetup and an alert if you don’t check out.

Question 5

How do boundaries work?

Accepted Answer

Before a meetup you both accept the same written list. Either of you can add items until you both agree.

Question 6

Why do I need ID verification to book a pro?

Accepted Answer

It protects professionals, who welcome people into their space.

Question 7

What does Photo verified mean?

Accepted Answer

A live selfie matched the person’s main photo.

Question 8

How many requests can I send?

Accepted Answer

Between 5 and 40 a day, depending on your trust level.

Question 9

What are message requests?

Accepted Answer

First messages arrive as requests. You choose whether to accept, ignore or report them.

Question 10

Who can see my profile?

Accepted Answer

Only people who mutually fit your comfort settings — and only signed-in members.

Question 11

Is it free?

Accepted Answer

Member profiles, messaging and meetups are free. Booking a professional cuddler is paid.

Question 12

Is KuddleKuddle really platonic?

Accepted Answer

Yes. Every member agrees to the code of conduct, and sexual messages are screened and removed.

Questions, answered