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Step-by-step guides for profiles, meetups, bookings and safety tools.
Account
Appealing a moderation decision
Open Settings → Appeals, pick the decision and tell us what happened. A different moderato
Sep 30, 2026
Verifying your phone number
Enter a mobile number and the 6-digit code we text you. Internet phone numbers are not sup
Sep 23, 2026
Bookings
Cancelling a booking
Open the booking and tap Cancel. You will see the exact refund before you confirm.
Sep 29, 2026
Booking a professional
Choose a time from the pro’s availability, review the price and boundaries, and request th
Sep 28, 2026
Meetups
Checking in and out
Check in when you arrive (from 30 minutes before) and check out when you leave.
Sep 27, 2026
Planning a meetup
From a conversation, tap Plan a meetup, choose time, place and duration, then agree on bou
Sep 26, 2026
Profile
Setting your comfort settings
Pick the genders and ages you are comfortable with. Matching is always mutual.
Sep 25, 2026
Adding and verifying photos
Upload up to 6 photos. Each one is reviewed, and a selfie verifies your main photo.
Sep 24, 2026